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CUSTOMER SERVICE
Our customer service team is here to assist you with order inquires, delivery questions, returns or exchanges.
Please also email your inquiry for the most timely service to all support matters.
SUPPORT
We offer below some helpful documents for utilizing your Terrano Systems device for the ultimate cycling experience.
FAQS XT POCKET GUIDE XT USER MANUAL XT INSTALL GUIDE SUPPORT CENTERCONTACT FORM
If you would like to become a retailer or distributor for Terrano Systems, please email us at sales@terranosystems.com
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OUR RETURN POLICY: The product must be returned to the Terrano warehouse within 30 business days of the issuance of the RMA. All returns must be approved by Terrano Systems by contacting support@terranosystems.com with original invoice number and purchase date. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. Any used merchandise cannot be returned for refund.